After-Sales Service

LILLIPUT always makes efforts to improve the pre-sales and after-sales services and market exploration. The product sales volume and market share get increase year by year since its establishment in 1993. The company holds the principle of "Think ahead always!" and the operating concept of "high quality for good credit and excellent services for market exploration”, and set up branch companies in Zhangzhou, HongKong, and USA.

Products bought from Lilliput, we promise to provide one (1) year free repair service. Lilliput warrants its products against defects (excluding physical damage to the product) in materials and workmanship under normal use for a period of one (1) year from the date of delivery. Beyond the warranty period such services shall be charged in Lilliput’s price list.

If you need to return products to Lilliput for servicing or troubleshooting. Before you send any product to Lilliput, you should e-mail us, telephone us or fax us and wait for a Return Material Authorization (RMA).

If returned products (within warranty period) are either stopped production or have difficulty in repairing, Lilliput will consider a replacement or other solutions, which shall be negotiated by both parties.

LILLIPUT (HongKong) Service Centre

ADD: Unit A10 on 9th Floor, Merit Industrial Centre, No.94 To Kwa Wan Road, Kowloon, Hongkong
Website: www.lilliput.com
E-mail: service@lilliput.com
Tel: 00852-28155135, 0086-596-2109323-8016
Fax: 00852-28504236, 0086-596-2109611